We are always striving to improve our service and after our work is complete we ask customers for their comments on how we have performed.
Here’s what people have been saying about us:-
“I would like to thank you and all your colleagues for the excellent service I have received from the first day I contacted you. it has been a pleasure to deal with people who do exactly what they say they are going to do and more. I wish you company every success for the future and should I ever need your assistance again I will not hesitate to contact you.
I would be most grateful if you could give special thanks to the two ‘lads’ who actually did the installation in the most appalling conditions and always remained cheerful and professional ”
Mr J, Launceston, Jan 2017
“Great service. Always prompt, polite and informative. Never pushy. Would strongly recommend to others”
Mr K, Launceston. Feb 2016
“With many thanks for your help (with repairs to the pellet boiler), especially Vivien’s, your engineer Craig and his loyal sidekick whose name I’m ashamed to say escapes me (Tom), but who tolerated such a lot from our Mad Molly (the dog!). Very best wishes to you all for 2016! ”
Mr & Mrs H, St Austell. Dec 2015
“Excellent installation, very neat and tidy and were flexible when the scaffolders didn’t turn up when planned”
Mr & Mrs N. Appledore. May 2015
“We would like to say how very impressed we were with the installation of our biomass boiler. Right from the site survey through all the installation and commissioning your staff were efficient, tidy and took the time to explain everything. We will recommend you to anyone who askes us about our project and indeed we already have. Thank you once again”
Mr & Mrs G. Drewsteignton. April 2015
“Many thanks for your company’s good service! I was confident from the start you would do the job professionally and competently.
Please pass on my thanks to Ann, Gareth and Craig.”
Mr W. St. Mellion. January 2015
“Exceptional service from the first encounter at a trade show to completion – and I can be difficult to please!! Many thanks.”
Mr H. Lostwithiel. January 2015
“I would like to take this opportunity to say thank you to the whole team involved from the beginning to completion of this installation. We have been very impressed by the efficiency and friendliness of your Company.”
LB, St Giles-on-the-Heath, August 2014
Celtic Solar certainly gets a very highly commended rating from us!
Mr & Mrs G, Sidmouth, July 2014
Good to hear from you. That is what I call ‘after sales service’. You sold me a Solar Thermal System in 2009 and now you are letting me know about RHI in 2014. Thank you very much.
I will get a Green Deal Assessment done and then apply and hopefully will receive some money!
Again, very many thanks
Mrs J, Port Mellon, July 2014
Many thanks, it is rare to meet such accurate service and attention to the commitments offered. Many thanks for aid in the clerical side of the (FiT) application
Mr B, Saltash. September 2013
A very efficient service
Mr & Mrs W, Nr Liskeard, September 2013
Look no further, this company provided a ‘pain free’ and cost effective installation of Solar panels on my property. My wife was focussed on aesthetics, I was focussed on performance. Celtic found the ideal panel for us (Conergy) at the right price. I specifically requested German or Japanese manufactured product. They are producing ahead of expectation and will easily cover all my electricity requirements on a 4 bed detached property. (Usage 14.4 kWh/day). Total cost was around £7500 (including the scaffolding). The scaffolders were friendly and efficient, The fitters were exceptional (it was very wet and windy!), as was the electrician. We highly recommend this company, they have met all our expectations.
Ray and Carol Ince, 1 Melliars Way, Bude. May 2013
‘Good product, good service, well worth the money!’
Mr H, Egloskerry, March 13
I would like to say how impressed I have been with the service we have received from Celtic Renewable Energy from initial consultation right through to installation. I have found your Company to be very professional, extremely knowledgeable, attentive, proactive and understanding of our changing requirements. I would be delighted to recommend your Company to other potential investors in your solar systems. The Genersys solar panels look great on the roof and integrate surprisingly well into our period property.
Mr A, Ashwater, Devon January 2013
Thoroughly professional service from first contact, through installation and beyond. Thank you!
Mr L. Harrowbarrow, Cornwall August 2012
I was pleased with the approach of the staff who came to quote for the installation. There was unusually no sales pressure whatsoever. The staff at head office are also most helpful.
Mr. W. Sidmouth, Devon July 2012
I am writing to thank all at Celtic Solar for the effort everyone put in to install my PV panels before the 3rd March deadline. I thought the installation team were very pleasant and efficient, they had to endure steady drizzle for most of the time and I think you eventually had to hire in external electricians in order to be sure the installation was completed before the deadline. I can see that the Government’s behaviour must make it almost impossible to run a business and I hope that from now on you can operate with a greater degree of stability even if it means lower return for the clients. It is early days but I am pleased with the way the panels are performing. The average seems to be above the projections although I do realise it has been exceptionally sunny.
Ms. B, St. Austell April 2012
The service we have had from you all was outstanding, in person or in the office, even down to your choice of electrician who on his own, due to circumstances, worked on until 7pm to finish the job. Highly recommended.
Ms.O, Redruth April 2012
I would definitely recommend Celtic Solar to anyone thinking of installing solar panels, in fact a recommendation has already been made to one interested neighbour.
Mr. H, Okehampton April 2012
All went according to plan, all parties involved fitting in with each other – thank you very much!
Mrs C, Sidmouth April 2012
Very pleased with installation and service. So glad we decided to go to a local business , Celtic Solar are first class.
Mr & Mrs G, Camelford. March 2012
Although the lead time for the installation was longer than we expected we were very pleased with the way work was re-sheduled to install our system in time to beat the change to feed-in-tariffs. The installation team did an excellent job in wet and windy conditions to fit the panels in a shorter time than predicted.
Mr McK, Poundstock December 2011
We have been delighted with the service received from Celtic Solar Ltd. We were originally due to have the installation done in February 2012 but they managed to source alternative panels and squeeze the job in, just before the reductions in tariff on 11/12/11. Despite the somewhat inclement weather the job was done on time without any mess whatsoever, inside or out. The installers were courteous and helpful and a credit to the company.
Mr & Mrs B, Nailsea, December 2011
I am very pleased that I chose your company to install my solar PV system. The whole process from beginning to end has been pleasant and faultless. Everything was well organised, I was kept informed and all staff have been helpful and professional. I have no hesitation in recommending your services and I thank you all very much for a great job.’
Mr H. Holsworthy Devon December 2011
‘Just to give you a short feed back after approx one year of operation of our solar thermal system:
We are extremely pleased with the performance of the system.
We seem to save approx 50% oil for our special application: warm water when we are here, heating assistance when we are away.
The number of active “solar hours” far out numbered our expectations.
Thanks for a wonderful job and warm regards.
Mr. G. Gorran Haven, Cornwall, December 2011
‘We are thrilled with the final outcome. Well done you. Many thanks to you and your team.’
Mr & Mrs. B, Calne, Somerset, December 2011
‘We have been most impressed with your firm, and the professional way the whole process has been handled. Everything has gone according to plan and on time. Everyone was friendly and helpful and the installation was carried out with the minimum of disruption and everything tidied up behind them with no mess whatsoever’.
Mr. & Mrs. B, Newquay December 2011
‘Good professional team installation’
Mr G, Looe, September 2011
‘All in all I have been extremely impressed with the company and the prompt service given. The office staff have been very helpful in answering my queries in a friendly way. Excellent !’
Mr P, Chilsworthy Devon, May 2011
‘We were pleased with the professional conduct of all, throughout the process’
Mr H, Callington, March 2011
‘I found Celtic Solar an excellent company to deal with. Very prompt and efficient’
Mr W, Lanivet, January 2011
‘I was very impressed with the all-round performance of your company. The initial visit was on time and the concept and the options fully and clearly explained. Any enquiry was quickly dealt with. The installers were excellent – very clean and efficient. The whole operation took two days with the men working in very cold conditions & late into the evening to minimise disruption. I would have no hesitation in recommending you. Thank you.’
Mr J.S., Tiverton, Devon, January 2011
‘I feel that all the answers to your customer satisfaction survey questions were more than just a ‘Yes’. Your service at every stage, by every member of your team was committed & professional. It has been a pleasure dealing with you.’
Mrs M.C., Crackington Haven, Cornwall, November 2010
‘We were going to write to thank you for a great system and service, but you beat us to it with this customer satisfaction form. Thanks again.’
Mr & Mrs G, Okehampton, Devon, November 2010
‘An efficient installation carried out with cheerful proficiency by your two workers. Maintain your already high standards.’
Mr & Mrs E, Quethiock, Cornwall, August 2010
‘Your installers were very helpful, courteous and cheerful’
Mr M, Crafthole, Cornwall, August 2010
‘Your workers were hardworking, communicative and good fun, and the system is working well. I would certainly recommend Celtic Solar to friends’
Mr R.L., Exbourne, Okehampton, Devon, May 2010
‘The installers were excellent. They were careful to lay out dust sheets & cleared up any mess – it’s amazing how many workmen don’t ! We have already recommended the company to others.’
Mr & Mrs S, Woodford, Cornwall, May 2010
‘Our second install from you – previous house very happy. Working well from Day 1.’
Mr & Mrs W, Chilsworthy, Devon, April 2010
‘The process was efficient and effective throughout. The installation team were brilliant and did a fantastic job throughout. The installation of the cylinder looks so much safer than the old one! We now have a bath full of hot water for the first time in 4 years! And some of that water was heated for free! Even during this cold winter! Thank you’
Mr C.R, Ivybridge, Devon. October 2009
‘Very impressed with the speed and efficiency of the installation team and the absolutely minimal disturbance caused. The compactness of the ‘solar syphon’ means almost no space has been lost in the airing cupboard’
Mr & Mrs A. G, Sidmouth, Devon. October 2009
‘The job was done well . I felt they worked extremely hard and there was also a general level of education in the area of alternative energy. I am pleased and would recommend you’
Mr & Mrs M, Harberton, Devon. October 2009
‘Very professional company from start to finish. The installers were excellent, explained the system and its operation very well to us and were friendly and very tidy. Cannot fault a thing, wouldn’t hesitate to recommend Celtic Solar’
Mr P.D, Plymstock, Devon. September 2009
‘We are very impressed by the service your company has provided. All your personnel were approachable, polite and obviously professionals. The men who fitted our system were highly skilled and very tidy hard working chaps. We now listen to our ‘free’ hot water entering the system with a great deal of satisfaction and for the first time in over a year have had proper full hot baths! We are happy to sincerely recommend your firm’
P.M. & M.P, Torrington, Devon. December 2008
‘We tried about 6 companies for estimates/systems – John Turner was outstandingly the best estimate/surveyor for the work, was clearly an absolute professional who knew exactly what he was talking about, no ‘flannel’. A simply first class estimate, a first class team installing first class equipment. We are utterly delighted with the system and are recommending Celtic Solar as widely as we can. Thank you so much for a brilliant system’
Mr M.L, Langport, Somerset. August 2008
‘When faced with some local planning problem, Celtic Solar’s support was most appreciated. Very friendly telephone contact, gave us confidence that we were dealing with a firm of people who value their customers – thank you Vivien! Excellent service throughout, we hope to do business with you again in the near future’
S.L, J.C, S.P, Tiverton, Devon. April 2008
‘Very many thanks to your workforce for their hard work, skill and cleanliness. We also appreciated their courteous and polite manner (even when leaving here at 8pm facing a long journey home)’
Mr & Mrs H.S, Budleigh Salterton, Devon. April 2008
‘The ‘customer care’ aspect of Celtic Solar has been first class. Many thanks’
Mr D.S, Sidmouth, Devon. March 2008
‘We first came across Celtic Solar at the Devon County Show several years ago, before we started building our new eco house. We felt then that Celtic Solar would be a good company to deal with (decent, honest and pleasant) and have not been disappointed. We have already recommended Celtic Solar to two friends’
Ms Z.W, Modbury, Devon. January 2008
©First Choice PCs 2014