Our Terms

Terms and Conditions – Celtic Renewable Energy:

If you decide to proceed with a renewable energy proposal from us, we like to be transparent in our dealings with you. So here is a sample of our Purchase Order which together with our Contract of Sale forms the agreement between us. It is  written in plain English and clearly sets out how we do business.

Customer Purchase Order

Contract of Sale

How to Complain:
We take our Customer Satisfaction seriously so if there is anything you are unhappy about with our service please contact us in the first instance either by telephone  01566 781509 or email info@celticre.co.uk  You can also send your complaint in writing to us at our office address: Frizbarn, Tremaine, Launceston, Cornwall PL15 8SA and we will do our best to bring about a satisfactory conclusion.
If we are unable to resolve the issue you can contact RECC here